Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the website. On some pages, you can make requests, and register to receive materials. The types of personal information collected on these pages are:
Name
Address
Email address
Phone number
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that request for information. We do not share this information with outside parties except to the extent necessary to complete that process.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the applicable registration form.
We use non-identifying and aggregate information to better design our website but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
SMS/Text Messaging Disclosure
PCG IT may use your phone number to send you text messages related to our services, support, and communications you have requested. By providing your phone number and consenting to receive texts, you agree to receive SMS communications from us.
Types of Text Messages
You may receive the following types of text messages from PCG IT:
| Message Type | Description |
| Conversational | Two-way messages related to support inquiries, appointment scheduling, service discussions, and responses to your questions or requests. |
| Informational | Service updates, appointment reminders, account notifications, project updates, and other non-marketing information related to services you requested. |
| Promotional | Occasional messages about new services, special offers, events, and other marketing communications (only if you have opted in). |
Message Frequency
Message frequency varies depending on your interaction with us. You may receive conversational messages as needed during active support or service discussions, informational messages as relevant to your account or appointments, and promotional messages up to 4 times per month.
Message and Data Rates
Message and data rates may apply. You are responsible for any messaging or data charges that may apply based on your mobile carrier plan.
Opt-Out Instructions
You may opt out of receiving text messages from PCG IT at any time by:
- Replying STOP (or QUIT, END, CANCEL, UNSUBSCRIBE) to any message you receive
- Contacting us at help@pcgit.com to request removal
- Reply HELP to any message you receive for help with text messaging or any questions about our communications.
Upon opting out, you will receive one final confirmation message confirming your opt-out. No further text messages will be sent unless you re-consent.
No Sharing of SMS Opt-In Data
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes or any purposes unrelated to providing you with the requested services. We may work with platform providers or vendors to deliver text messages, but your SMS opt-in consent will not be sold or shared with unaffiliated third parties. We do not sell your personal information.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How You Can Access Or Correct Your Information
You can inquire about all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
LAST UPDATE: June 2026
