Lower the total cost of
network ownership.
PCG technicians are the IT Department for
businesses without computer maintenance personnel. Hire our expertise,
knowledge and buying power to support your IT staff or to support your
network.
Keep your network up and running.
Our technicians meet the industry’s highest standards in training, testing and certifications.
- Microsoft Certified Professionals
- Microsoft Certified System Engineers
- Cisco Certified Network Administrators
- A+ Certified Technicians
CIO-To-Go
PCG can be your part time “CIO” Chief Information Officer to help you plan, budget, and implement mission critical business applications and services to service your customers and vendors. >>top of page
Repairs + Upgrades 
Service solutions for your business and networking needs.
- Troubleshoot existing problems
- Preventative maintenance and Network Health Check-ups
- Hardware upgrades (memory, hard disk drive, CPU)
- Software OS and application upgrades and patches
- Maintain existing networks
>>top of page
Service ContractsPCG service contracts include a wide range of offerings, depending on the solutions needed to help clients stay proactive in managing their technology systems, including yearly maintenance plans, routine upkeep of systems, troubleshooting against system failures and providing immediate response to catastrophic issues.
The three levels of service contracts are:
Bronze:
-- 1-to-2 monthly visits of technicians on site
-- Visits include: patch management & system back-up check
-- Emergency Response of failed hardware within 48 hours
Silver:
-- 1-2 monthly visits of on-site technician
-- Response to failed hardware within 8 hours
-- Visits include: patch management, virus/firewall updates, spyware scan, event viewer, system back-up check
-- 5% discounted service hours beyond plan commitment
-- Phone/internet and ISP service review
-- License renewal monitoring
-- 5% discount on hardware/software purchases
-- Back-up log monitoring
Gold:
-- 2 monthly visits of onsite technician
-- Response to failed hardware within 4 hours
-- Visits include: patch management, virus/firewall updates, spyware scan, event viewer, system back-up check
-- 10% discounted service hours beyond plan commitment
-- Phone/internet and ISP service review
-- License Renewal monitoring
-- 10% discount on hardware/software purchases
-- Remote server monitoring, firewall log monitoring and responses to alerts
-- Disaster recovery support & offsite storage of data
-- "CIO to GO: (IT research & solution design, short-term and long-term planning)
>>top of page
Microsoft® Certified Partner PCG — a Microsoft® Certified Partner — provides the highest levels of technical expertise, strategic thinking, and hands-on skills. Our technicians are Microsoft Certified Professionals, and Microsoft Certified System Engineers who have passed certification exams developed by Microsoft to ensure their level of expertise in delivering solutions using Microsoft tools and platforms.
>>More about Microsoft® Certified Partners
>>top of page |
PCG technicians — your on-call IT Department. Certified technicians, come to your location to perform repairs, upgrades, service and support for your entire network. 
